Custom Domain Purchasing
Purchase Site Domain
Customers can purchase their domain directly through Nextiva CX Sites, allowing them to manage both their sites and domains in Nextiva CX Sites.
To purchase a domain through Nextiva CX Sites:
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Open the desired site by clicking Edit Site, then click Publish or Republish to publish your site.
- Click Change Your Web Address
Choose Purchase a new domain for your site, and then click Save
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Select Get a new custom domain.
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Type your desired domain and click Search. A list of available options populates in the field.
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Choose the domain name you want, and click Continue.
- Choose how you want to proceed. Most new customers will click Continue to checkout.
- Enter your information to create a new account, or log in to IONOS if you already have one.
Click Continue to payment options once you're done entering your information.
Enter your credit/debit card information.
Read the confirmation to be certain this is what you want.
It's the address customers will use to find you online!
Check the agreement and consent, and click Order Now.
This temporary popup will appear while your domain is being set up in the background.
Congratulations! Your domain is now configured and linked to your website.
After selecting your domain, it can take up to 24 hours for your site to become available at your domain and to load properly on all devices.
Once the website is available online, check it out!
After purchasing the site domain, you can change the domain, manage DNS settings, or remove the domain. These actions can only be completed by the Account Owner, or the end user if the Account Owner grants them the permission.
To edit the site domain:
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Click the three horizontal dots icon (
) on the Domain card and select one of the following:
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Change domain. To change your domain, you will first be prompted to remove your existing domain from your account by checking a box to acknowledge the removal and subscription cancellation, then clicking Remove & continue. Next, select and purchase a new domain.
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Manage DNS. Takes you to the Manage Domain section of the hosting platform where you can manage domain settings and view privacy information.
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Remove domain. Removing your domain cancels your domain subscription but does not unpublish your site. Instead, your site uses the default domain and you will no longer have access to the Domain card on the Site Overview page.
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By default, the site domain is set to auto renew. However, you can turn off auto renewal if necessary.
To turn off auto renewal for your site domain: