Nextiva CX - Navigation Toolbar Overview

Article 000003547 · Updated May 28, 2025 · 1,532 views
  1. Home: this icon directs the user to the home page, housing either the Onboarding Tab or Dashboard Tab.


  2. Unibox: this icon directs the user to the main page used to monitor incoming information for all profiles.


  1. Dashboard: this icon directs the user to the dashboard homepage. Here, the user can select which dashboard they would like to monitor.


  2. Publish: this icon is used when the user wants to publish information to a specific channel and profile.


  1. Survey: this icon is used when the user wants to create and manage surveys to send to their customers.


  1. Audience: this icon directs the User to their contacts page.


  1. Report: this icon directs the user to the home page containing all reports on information collected through CX


  1. Settings: this icon directs the user to the settings.

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