Nextiva Contact Center - Release Notes - Oct 28, 2025

Bug Fixes

Issue: An issue was found in Nextiva Contact Center. When the REST API connection remained idle for approximately 15 minutes after successful requests, the connection was terminated by the firewall or load balancer due to inactivity. This caused requests made after the idle time to fail.

Resolution Description: A change was made to Nextiva Contact Center to the configuration of the HTTPClient, to avoid using proxies and to discard idle connections older than 5-10 minutes, preventing errors