Poly

Setup your Poly VVX X50 Device

Here's how to set up a VVX X50 series Poly phone, including VVX 150, VVX 250, VVX 350, and VVX 450.

Poly Phones Landing Page

Everything you need to set up and use your Poly phone.

Poly VVX X01/X11 - Provisioning Instructions

Here's how to setup the VVX X01 and VVX X11 series Poly phones, including VVX 101, VVX 201, VVX 301, VVX 311, VVX 401, VVX 411, VVX 501, and VVX 601.

Poly Edge Series - Provisioning Instructions

Steps to provision a Poly Edge E100, E220, E300, E350, E450, E500 and E550 phone.

Poly VVX X00/X10 Series - Provisioning Instructions

Here's how to set up a VVX X00 and VVX X10 series Poly phones, including the VVX 300, VVX 310, VVX 400, VVX 410, VVX 500, and VVX 600.

Factory Reset Instructions for Poly VVX X50 Series

How to factory reset a Poly VVX 150, VVX 250, VVX 350, VVX 450.

Poly - Troubleshooting Tips

How to identify and troubleshoot common issues on Poly devices.

Connect your Poly VVX X50 to WiFi

This article describes how to setup wifi on the VVX 250, VVX 350, and VVX 450 devices

Transferring a Call on Your Poly Phone

There are two types of transfers; a warm transfer (attended), and a blind transfer (unattended). A warm transfer occurs when you speak with the party you are transferring the call to before you transfer the call to them. A blind transfer routes the call directly with no interaction

Poly VVX 250 Specification Sheet

This is a device specification sheet for the Poly VVX 250 device.

Setting Static IP On Poly Phone

This article walks through how to set a static IP address on a Poly device.

Poly VVX X00 Series - Factory Reset Guide

This article walks through when and how to factory reset the VVX 300, VVX 301, VVX 310, VVX 311, VVX 400, VVX 401, VVX 410, VVX 411, VVX 500, VVX 501, VVX 600, and VVX 601 devices.

Poly Edge - Tutorials

Access tutorial videos for the Poly Edge series devices.

Poly - Startup Password

Configure the default password on Poly devices running firmware 6.3 or higher.

Poly VVX 450 Specification Sheet

This is a device specification sheet for the Poly VVX 450 device.

Poly VVX Series - Set DNS Server

This article guides you through setting a DNS address on Poly VVX and Edge E series devices.

Poly Edge - Factory Reset Guide

This article walks through how to factory reset a Poly Edge device.

Poly Edge E350 - Specification Sheet

This is a device specification sheet for the Poly Edge E350 device.

Poly VVX 350 Specification Sheet

This is a device specification sheet for the Poly VVX 350 device.

Poly Edge E450 - Specification Sheet

This is a device specification sheet for the Poly Edge E450 device.

Poly Edge - WiFi Setup

Setup WiFi on the Poly Edge series devices.

Poly Firmware Update

How to update firmware on a Poly phone from the WebUI or boot menu.

Factory Reset a Poly VVX Device Without the Admin Password

These steps can be done on any Poly VVX device to factory reset it if you do not know the admin password. This works for ALL Poly VVX devices.

Set up your Poly CCX Device

Here's how to setup a Poly CCX X00 device, including the CCX 400 and CCX 500.

Poly Edge E300 - Specification Sheet

This is a device specification sheet for the Poly Edge E300 device.

Poly VVX X01/X11 - WiFi Setup

Set up wifi on the VVX 401, VVX 411, VVX 501, and VVX 601 devices.

Poly Edge E220 - Specification Sheet

This is a device specification sheet for the Poly Edge E220 device.

Factory Reset a Poly Edge Without Admin Password

These steps can be done on any Poly Edge device to factory reset it if you do not know the admin password.

Poly Soundpoint and Soundstation - Factory Reset Guide

How to factory reset a Poly soundpoint or soundstation series device.

Poly Edge E550 - Specification Sheet

Device specification sheet for the Poly Edge E550 device.

Poly EM50 Sidecar

This article walks through how to set up and configure the Poly EM50 sidecar.

Set up the Poly Rove

Steps to provision the Poly Rove 2 to your Nextiva account.

Error Messages on Poly Devices

This article defines several error messages on Poly phones and what they mean.

Add a Poly Rove B4 to your account and assign to a user

How to add a Poly Rove B4 to your account and assign it to a user

Configure Multi Cell connections for the Poly Rove series

How to enable multi cell configuration for the Poly Rove base units.

Poly Rove - Pair/Unpair Handsets

How to pair and unpair a handset from the Poly Rove.

Poly CCX - Factory Reset Guide

Steps to factory reset a Poly CCX series device.

Poly Rove - Factory Reset Guide

Steps to factory reset both the Poly Rove handsets and base unit.

Poly Edge Series - Accessing the Boot Menu

Here are the steps below to access the boot menu of the Poly Edge E100, E220, E300, E350, E400, E450, and E550 devices.

Poly VVX Series - Tutorial

Tutorial videos for the Poly VVX Series.

Poly Edge E Series - Pair Bluetooth Device

Pair a Bluetooth device to the Poly Edge E phone.

Poly - Manage Local Directory

Add, edit, and delete local contacts on Poly desk phones.

Poly Desk Phone Comparison Sheet

Compare features of Poly Desk Phones

Poly Edge E100 - Specification Sheet

This is a device specification sheet for the Poly Edge E100 device.

Poly Conference Phone Comparison Sheet

Compare features of Poly Conference Phones.

Poly Trio - Factory Reset Guide

Steps to factory reset a Poly Trio conference phone.

Poly Edge E500 - Specification Sheet

Device specification sheet for the Poly Edge E500 device.

Poly CCX 500 Specification Sheet

Device specification sheet for the Poly VVX 500 device.

Poly - Screen Capture

Capture the screen on a Poly device through a browser.

Poly - Change Base Profile

How to change the base profile on poly devices, allowing it to work on Nextiva services

Poly - ATA 402 Factory Reset Guide

How to factory reset the Poly ATA 402.