Setting up your Nextiva X-8XX series phone

Provisioning Instructions

1. Upon booting the phone for the first time, you will be presented with a selection of the language the phone will use. Select the preferred language by using the 5-way navigation pad. Press the center button to select.
    
2. On the following screen, select the Time Zone.
    
3. On the following screen, select the desired color scheme.
    
4. The phone will then present the message Welcome! Press a key to log on.
   
   
    
5. Press the Settings  button.
    
6. Select Information, then select System Info.
    
7. The following screen will display the IP Address and MAC Address of the device.
   
   
    
8. Before proceeding, ensure that the MAC Address has been added to your account and the device has been assigned to a user.
    
9. On a computer on the same network as the phone, open a web browser. The phone has to be on the same local network as the computer for this to work. Navigate to https://[device IP address] (i.e. https://10.1.10.127).
   
   You may need to enable the Web interface to access this page:
   
   
   1. Press the Settings button.
      
      
   2. Select Network.
      
      
       
   3. Select Webserver.
      
      
       
   4. Enable Webserver by pressing the ✓ button.
      
      
       
10. By default, the device has no username or password required to log in.
     
11. On the left-hand menu under Setup, click Advanced. Then click Update in the upper-right corner.
    
    
     
12. Enter the provisioning address in the Setting URL section.
    
    
     
13. Click the Apply button below. Then click Reboot at the top of the page > Yes. The device should provision and register.
    
    
     

Provisioning Addresses

http://dm.nextiva.com:80/dms/Nextiva_Service_Provider/Nextiva_X815/

http://dm.nextiva.com:80/dms/Nextiva_Service_Provider/Nextiva_X835/

http://dm.nextiva.com:80/dms/Nextiva_Service_Provider/Nextiva_X885/

Troubleshooting

If the phone does not auto-provision, check the following:
 

1. Is the MAC address correct on the account?
    
2. Is the device type correct on the account?
     
3. Is the Server Address entered correctly?
   
   
   • No typos.
     
     
   • No spaces at the beginning or end.
4. Adjust the DNS Server.
   
   
   • Nextiva recommends using Google's DNS servers: 8.8.8.8 and 8.8.4.4.