vFax Billing Portal

vFax Billing Portal

The Nextiva fax billing portal is accessed through our main website. The username and password for the billing portal are different than the username and password for the fax portal.

Access the Billing Portal

1. Navigate to nextiva.com, hover over Log in, and select Nextiva Communication.
   
   
   
    
2. Enter the billing portal username.
   
   NOTE: This may be different from your fax portal username.
   
   
    
3. Click Next.
    
4. Enter the billing portal password.
   
   
   
    
5. Click Sign In.
    

Update a Credit Card or Billing Address

1. Log in to the billing portal.
    
2. Click Manage Credit Card on the left-hand side.
   
   
   
    
3. Click Add New Credit Card in the upper right-hand corner.
   
   
   
    
4. Fill out the requested information.
    
5. Click Continue.
    

Update the Security PIN

1. Log in to the billing portal.
    
2. Click Security Information on the left-hand side.
   
   
   
    
3. Enter billing portal username and password to re-verify identity and click Continue.
   
   
   
    
4. In the Change Security Pin section, enter a new security PIN and click Update.