Yealink CP965 - Factory Reset Guide

The CP965 can be factory reset from either the device menu or from the WebUI.

From the Device Menu

1. Press More.
    
2. Select Advanced.
    
3. Enter the password for the base (by default this is 0000).
    
4. Select Reset Config.
    
5. Select Reset to Factory Settings.
    
6. Select Reset.
    
7. Select OK to confirm the device reset.
    
8. The phone will reboot.
   
   

From the WebUI

1. Obtain the IP address of the device.
    
   1. Select More.
       
   2. Select Settings.
      
      
   3. Select Status.
       
   4. Select General.
       
   5. The IP address will be displayed on the screen.
       
2. Log in as an administrator.  The default credentials are below:
    
   • Username: admin
   • Password: admin
      
3. Select the Settings tab.
    
4. Select Upgrade.
    
5. Click Reset to Factory Settings.
    
6. The phone will reboot.