NextOS 3.0

Outbound Calls Showing as SPAM or Scam

Steps to take to correct a phone number flagged as SPAM/scam caller.

Feature Access Codes

This page will outline the feature access codes and their descriptions.

Receptionist Dashboard

The Nextiva Receptionist Dashboard is a legacy web-based tool that allows users to manage calls and monitor team presence.

Directed Call Pickup with Barge-In

How to use Directed Call Pickup with Barge-In and what restrictions there are with this feature.

CommPilot Express

Define CommPilot and describe how it can be controlled from the CP and the voice portal.

Zapier - Instructions

FAQs and basic instructions for Zapier.

Transferred Call Caller ID Settings

Walk through how caller ID is presented for transferred calls.

Call Notify

How to configure Call Notify

Delete a Location

Delete an unused location from your account.