Poly IP Series - Provisioning and Configuring

This article walks through how to provision a Poly Soundpoint or Soundstation device that can be upgraded to run firmware version 4.0 or higher.  If the phone model is not listed in the summary above, it will not support 4.0 firmware.


 

Provisioning The Phone

Nextiva requires the phone to be on UC firmware 4.0 or higher to provision.  If your device is not on UC firmware, we cannot provision it.

1. Add the device to the account
    
2. Locate the IP address of the phone
    
   

   Poly IP Series	Poly Trio Series
   On the Polycom phone, press the Menu Button   Scroll to the Status… menu item and press Select   Scroll to the Platform… menu item and press Select   Scroll to the Phone… menu item and press Select   Scroll down see your phone IP address on the screen similar to IP: XXX.XXX.XXX.XXX	On the Polycom Trio, press the Home button. Scroll to the Settings menu item and press Select. Scroll to the Status menu item and press Select. Scroll to the System Information menu item and press Select. Scroll down to find the IP address on the screen similar to XXX.XXX.XXX.XXX

3. On a computer on the same network as the phone, open a web browser. The phone has to be on the same local network as the computer for this to work.
    
4. Navigate to https://[device IP address] (i.e., https://10.1.10.127).  If the page does not load, the web interface may be disabled. To enable the web interface:
    
   1. Open the device settings.
       
   2. Select Advanced.
       
   3. Enter the admin password; by default, this is 456.
       
   4. Scroll down to Administration Settings.
       
   5. Select Web Server Configuration.
       
   6. Set Web Server to Enabled.
       
   7. Press the back softkey several times until prompted about the changes.
       
   8. Select Save Config.
       
5. When prompted, enter the password; by default, this is 456.
    
6. Hover the mouse over Settings at the top of the page, and select Provisioning Server.
    
7. Enter the following settings.
    
   • Server Type: HTTP
      
   • Server Address: Locate the server information for the device below.
     
     
   • Tag SN to UA: Enable
      
8. Click Save.
    
9. The phone should reboot and provision.
    

Server Addresses