Set Up your Nextiva Trunking Account
Nextiva support can assist with validating your PBX registration but is not responsible for configuring inbound or outbound routes.
For first-time setup, trunking customers must submit a case to Nextiva Support to request PBX credentials. In your case submission, please include the manufacturer and model of your PBX. If you have a specific number to use as your pilot user, include that as well.
The Nextiva Support team will respond with the following information:
- Pilot User / Pilot Number
- Authentication Name
- Authentication Password
- Domain
We also recommend following our Networking Guidelines to ensure there are no issues when making calls through Nextiva servers.
If you need to add additional phone numbers for routing through your PBX, submit a case to Nextiva support.
Set up Guides
Below are PBX configuration guides for reference. These guides may not match the current user interface of your PBX: