Accessing Your NextOS Call Center (Administrator)

This feature requires a user to have a call center license assigned.
Choose the image that looks most like your screen once logged in:

Accessing Your Call Center

1. Log in to your NextOS 3.0 voice portal as an administrator.
    
2. At the top of the page hover over Advanced Routing. Click Call Center Locations.
    
3. Click Log In on the location to build or manage call centers.  A new tab will open.
   
   
    
4. Click Call Center on the left-hand side of the page.
   
   1. NOTE: Access to call centers is only possible at locations that have users with a call center license assigned.
      
      
5. Click Call Centers under Basic.
   
   
    

Related Articles

NextOS Call Center Landing Page

NextOS Call Center - Setup Wizard

NextOS Call Center - Music on Hold