Cisco ATA - Factory Reset Guide

Article 000001918 · Updated Oct 1, 2025 · 3,537 views

Factory Reset Steps

  1. Plug in the power adapter
     
  2. Connect an analog phone to the Phone 1 port on the ATA.
     
  3. From the analog phone dial ****
     
  4. You should hear ‘Configuration Option Menu’.
     
  5. Dial 73738# (RESET#)
     
  6. Press 1 to confirm the reset.
     
  7. The device will factory reset and reboot.
     
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