Set up your Snom C520 Conference Phone

1. Obtain the IP address of the phone
    
   1. Press the menu key
       
   2. Scroll down and select status.
       
   3. Select Network.
       
   4. The IP address is listed at the top of the screen
       
2. On a computer on the same network as the phone, open a web browser. The phone has to be on the same local network as the computer for this to work. 
    
3. Navigate to http://[device IP address] (i.e. https://10.1.10.127)
   
   
    
4. Log in with the admin credentials. The default credentials are:
    
   • Username: admin 
   • Password: admin
      
5. Click Servicing in the upper right-hand corner of the screen.
   
   
    
6. Select Provisioning on the left-hand side of the page.
   
   
    
7. Replace the value in the Server URL field with: http://dm.nextiva.com/dms/Nextiva_Service_Provider/SNOM_C520/
   
   
    
8. Scroll down and click Save.
   
   
    
9. The phone will reboot and apply the configuration change.
    

Troubleshooting

If the phone does not auto-provision, check the following:
 

• Is the MAC address correct on the account?
   
• Is the device type correct on the account?
   
• Is the device assigned to a user on the account?
   
• Is the Server Address entered correctly?
   
  • No typos
     
  • No spaces at the beginning or end
     
• Adjust the DNS Server