Yealink Headset Setup

Before trying to configure a headset, check Nextiva Headset and Device Compatibility to confirm the headset will work with the device you are using.

YHS36 Mono/Dual

The YHS36 is a basic analog headset.  As such, it has no call control.  If the device supports it, all that is necessary is to locate the headset port on the back of the phone and plug the headset in.  All call control will be through the device itself.

WH62

Connecting to a compatible phone

1. Plug the base into a power source using the AC adapter
   
   
2. Dock the headset to the base
   
   
3. The LED on the headset will glow green for 5 seconds, then will indicate the charging status of the headset, indicating the headset is now paired to the base.  If the LED shows a different color, refer to the table below.
   
   
4. Using the USB port to the left of the power port, connect the base station to the phone.
   
   
   
   

Connecting to a PC

1. Plug the base into a power source using the AC adapter
   
   
2. Dock the headset to the base
   
   
3. The LED on the headset will glow green for 5 seconds, then will indicate the charging status of the headset, indicating the headset is now paired to the base. If the LED shows a different color, refer to the table below.
   
   
4. Using the USB port to the right of the power port, connect the base station to the PC.
   
   
   
   
5. On the PC download and install the Yealink USB Connect application
   
   
6. By clicking on the WH62 base unit, you can confirm the device is connected successfully, manage settings, and update the device.
   
   

LED Lights

Headset LED Meaning