Nextiva X-651 Quick Reference Guide

Article 000003376 · Updated Jul 14, 2025 · 2,615 views
 
Warm Transferring Calls
A warm transfer involves speaking to the person you are transferring the call to before the transfer
is made.
  1. While on a call press Menu image.png to place a warm transfer.
  2. Press Down image.png and scroll to Transfer then press Select image.png.
  3. With A call(annc.) highlighted, press  Select image.png.
  4. Dial the phone number or extension of the receiving party.
  5. Greet the receiving party, then press Trans image.png to perform a warm transfer.
Blind Transferring Calls
A blind transfer involves transferring the call to another number without speaking to the receiving
party, regardless of whether they answer
  1. While on a call press Menu image.png to place a blind transfer.
  2. Press Down image.png and scroll to Transfer then press Select image.png.
  3. With A call(blind.) highlighted, press  Select image.png.
  4. Dial the phone number or extension of the receiving party.
  5. Press Trans image.png to perform a blind transfer.
Transfer to another Handset
This will allow you to transfer a call to another handset within the same X-650 base unit.
  1. While on a call press Menu image.png to place a blind transfer.
  2. Press Down image.png and scroll to Transfer then press Select image.png.
  3. With A handset party highlighted, press Select image.png.
  4. Select the handset or deskset to transfer the call to, then press Select image.png.
  5. Greet the receiving party, then press Trans image.png to complete the transfer.

Accessing Call History
  1. While the phone is idle, press Call History image.png.
  2. Press Up image.png or Down image.png to select Missed Calls, Received Calls, or Dialed Calls.
Checking Voicemail
There must not be a call on the line when attempting to check voicemail.
  1. Press Menu image.png and with Message highlighted, press Select image.png.
  2. Press Down image.png to highlight the desired account, then press Select image.png.
  3. Enter the personal voicemail passcode.
  4. Press 1 to listen to new or saved voicemails.
  5. Alternatively, dial *86 from the handset.
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