X-658 Basic Use
Article 000002039 · Updated Jul 8, 2025 · 2,527 views
Transfer A Call
To transfer an active call:
- With an active call on the phone, press the Menu/Func. button on the phone
- Scroll down and select Transfer.
- In the menu that appears there are three options select the option to use with the transfer
- A call (announce) will warm transfer the call
- Dial phone number or extension to transfer the call to
- After speaking to the receiving party, press Select to complete the transfer
- Dial phone number or extension to transfer the call to
- A call (blind) will blind transfer the call
- Enter the phone number or extension to transfer the call to
- Press select to transfer the call
- Enter the phone number or extension to transfer the call to
- A held party will transfer the call to a call currently on hold
- Use the Up/Down buttons to select the call on hold to transfer the active call to
- The active call will be on hold and you can speak to the receiving party
- When ready to transfer, press Select to complete the transfer
- Use the Up/Down buttons to select the call on hold to transfer the active call to
- A call (announce) will warm transfer the call
Conference Call (3-way call)
The X-658 can host a local 3-way call. While this call is active it cannot transfer or conference in additional parties. When the X-658 disconnects all parties in the conference will drop.
To start a conference call
- With an active call on the phone, press the Menu/Func. button on the phone
- Scroll down and select Conference.
- In the menu that appears select one of the two options
- A new party
- Enter the phone number of the party you are adding to the call
- After they answer, press the Select button to join the callers together
- When the call is finished hang up
- Enter the phone number of the party you are adding to the call
- A held party
- Use the Up/Down button to select the call on hold to conference with
- The active call will be on hold and you can speak to the other party
- When ready to start the conference press Select.
- When the call is finished hang up
- Use the Up/Down button to select the call on hold to conference with
- A new party
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