Panasonic KX-TGP 500/550 - Provisioning Instructions
Article 000001116 · Updated Jan 20, 2026 · 7,435 views
The TGP500 and TGP550 no longer auto-provision. These devices should now be added as Generic SIP devices on an account and manually provisioned. Below are the steps to manually provision the device.
- Obtain the IP address
- On a TPA 50 handset paired to the base press the Menu softkey.
- Scroll and select IP Service. The icon looks like a toolbox.
- Scroll and select Network settings.
- Scroll and select IP settings.
- The IP address should be displayed.
- On a TPA 50 handset paired to the base press the Menu softkey.
- Enable the web interface
- On a TPA 50 handset paired to the base, press the Menu softkey.
- Scroll and select IP Service. The icon looks like a toolbox.
- Scroll and select Network settings.
- Scroll and select Embedded Web.
- Select On.
- On a TPA 50 handset paired to the base, press the Menu softkey.
- On a computer on the same network as the phone, open a browser and navigate to the IP address of the phone.
- Log in as an administrator; the default credentials are
- Username: admin
- Password: adminpass
- Username: admin
- Navigate to the VoIP Tab, select the SIP Line you are provisioning, and enter this information in each of the relevant fields
Phone Number: (Enter the Employee Extension/Phone Number)
Line ID: SIP Username
Registrar Server Address: prod.voipdnsservers.com
Registrar Server Port: 5062
Proxy Server Address: prod.voipdnsservers.com
Proxy Server Port: 5062
Presence Server Address: N/A
Presence Server Port: N/A (Default to 5060 or 5062)
Outbound Proxy Server Address: prod.voipdnsservers.com
Service Domain: prod.voipdnsservers.com
Source Port: 5083
Authentication ID: Authentication Name
Authentication Password: Authentication Password
Line ID: SIP Username
Registrar Server Address: prod.voipdnsservers.com
Registrar Server Port: 5062
Proxy Server Address: prod.voipdnsservers.com
Proxy Server Port: 5062
Presence Server Address: N/A
Presence Server Port: N/A (Default to 5060 or 5062)
Outbound Proxy Server Address: prod.voipdnsservers.com
Service Domain: prod.voipdnsservers.com
Source Port: 5083
Authentication ID: Authentication Name
Authentication Password: Authentication Password
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