Poly Firmware Update
Article 000001565 · Updated Jul 1, 2025 · 5,062 views
From the WebUI
- Press and hold 1, 4, 7 for about 5 seconds to obtain the IP address, MAC address and firmware version.
- On a computer on the same network as the phone, open a web browser. The phone has to be on the same local network as the computer for this to work.
- You may also need to turn on Web Server Configuration in the phone:
- Press the Home button.
- Select Settings
- Scroll down and select Advanced. The admin password by default is 456.
- Select Admin Settings
- Scroll down to Web Server configuration
- Set it to Enabled and set Web Config Mode to HTTP/HTTPS.
- Press the back softkey and choose Save Config. The phone may reboot.
- Press the Home button.
- You may also need to turn on Web Server Configuration in the phone:
- Navigate to https://[device IP address] (i.e. https://10.1.10.127).
- When prompted enter the password, by default, this is 456.
- Hover over Utilities and select Software Upgrade.
- On the software upgrade page
- Select Poly Hosted Server.
- Click Check for Updates.
- Select the desired firmware from the dropdown menu.
- Click Install.
- Select Poly Hosted Server.
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