Setting Static IP On Poly Phone
Article 000001568 · Updated Nov 5, 2025 · 10,005 views
Before proceeding with setting a static IP address on your device, confirm with your network administrator that the IP address you plan to assign is available to use.
Through the Device
Through the Main Menu
| Edge Series | VVX Series |
|---|---|
|
|
Through the Boot Menu
- Reboot the device
- Press the Cancel softkey.
- Select the Setup softkey.
- Enter the password (default:
456or set by the user at first boot). - Select Ethernet.
- Select IPv4 Configuration.
- On the DHCP Client option, press the Edit softkey and scroll to Disabled.
- Enter the static IP information.
- Press the Exit softkey three times.
- Choose Save Config.
Through the WebUI
You can also set a static IP through the WebUI. Follow these steps:
- Locate the IP Address of the device by holding down 1,4,7 for 5 seconds.
- Open a web browser and navigate to the IP address of the device. The computer must be on the same network as the device for this to work.
- NOTE: It may be necessary to add https:// before the IP address to access the device.
- NOTE: It may be necessary to add https:// before the IP address to access the device.
- Log in as an administrator. (default password:
456or set by the user at first boot).
- Hover over Settings at the top, hover over Network about halfway down the list, then click Ethernet.
- Click the + sign next to IPv4.
- Select the Disable radio button under DHCP to open up the options for IP address.
- Enter the Static IP Address, Gateway, and Subnet Mask to use on the device.
- Click the + sign next to General and enter your DNS server information. We recommend the following:
- DNS:
8.8.8.8 - Alternate DNS:
8.8.4.4
- DNS:
- Click Save to save the changes. The phone should reboot and come back online with the new information.
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