Unity Landing Page

Reception/Agent/Supervisor/Desktop

Tutorial Videos

Installation and Logging In

Update the Username and Password in the Unity Client

Services and Settings

How to Update

Calls and Call Control

Active Calls and Contacts List

Conferencing

Changing Contacts Appearance

Hoteling

Menu and Buttons

Call Recording

Call Center List

Call Center Reporting

Dashboard

Using Unity Dashboard

Keep My Place In Queue

Keep My Place In Queue

KMPIQ - Reporting