Voice Analytics - Adding and Removing Users from a Report

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Removing Users from a Report

By default, all users are included in a custom report. To remove one or more users, follow these steps:

1. In your custom report, scroll down until the list of users at the bottom of the screen is visible.
   
   
    
2. Enter the name of the user you want to remove in the Search text box.
    
3. Click the X next to the user’s name below the Search box to remove them.
   
   Note: To remove all users from the report, click Remove All at the bottom-right of the screen. You can then add users individually using the steps below. This is helpful when you have a large number of users but want to run a report for only a small group. 
    

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Adding Users to a Report

1. In your custom report, scroll down until the list of users at the bottom of the screen is visible.
    
2. Click Users on the left side of the screen.
    
3. Scroll through the list and click the names of the users you want to add to the report.
   
   
   
   Tip: If your account has a long list of users, enter the user’s name in the Search Filters text box, then click their name in the list below to add them.
   
   
    
4. Save or run the report.
    

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