Voice Analytics - Logging In

Choose the image that looks most like your screen once logged in:

Access Analytics

1. Log in to the Nextiva Platform portal as an administrator.
    
2. Click the menu button in the upper left-hand corner of the page.
   
   
    
3. In the menu that appears, hover over Analytics.
   
   If the analytics button is missing, click here for alternate steps to access it.
   
   
    
4. A new tab will open with the Voice Analytics tool. 
    

Alternate Method

If the Analytics button is not present in the menu, account administrators can follow these steps:

1. From the main admin page, click Voice on the left-hand side of the page.
    
2. Click the Go To Analytics link on the upper right-hand side of the page.
   
   
    
3. A new window will open with the Voice Analytics tool.