Voice Analytics - Editing Saved Reports

After saving and running a report, you may want to edit (make changes to) the report. Follow the instructions below to do so.
 

1. Log in to the voice analytics portal.
    
2. Click Saved at the top of the screen. The list of reports, including who created them and when, is displayed on the screen.
   
   
    
3. Click the Settings icon on the right side of the screen.
   
   
    
4. Select Edit from the menu that appears.
   
   
   
    
5. After selecting Edit, you are taken to the Custom report screen, where you can edit the report following the steps found in Creating Custom Reports.