N-Way Calling

How do I make an N-way call?

Description

N-Way Calling is a feature that allows a user to create ad-hoc conferences with up to 5 other people, for a total of 6 users on one conference call. This feature may be limited by the number of lines of service on an account.  
 

How to Make a Call

To make an N-way call, your account has to be configured by the Nextiva support team.  Click here to submit a case, listing the users that need N-Way calling configured.  Once this is done, follow the steps below.

NOTE: Due to how Nextiva processes N-Way calls, once the host ends the call, all other parties will be disconnected.
 

1. Dial the first party. When the first party answers, you can start to add more participants.
    
2. Press the Conference key on your phone. This puts the active call on hold and provides you with a dial tone. You may need to press more to see the Conference key
    
3. Call the next party.
    
4. When the second party answers, press Conference. This action initiates the N-Way Calling feature. (Your phone’s display will now read “To: Conference”.)
    
5. Press Conference. You receive a dial tone. The other two parties remain connected. Call the third party. When the third party answers, press Conference again to add yourself and this party to the call.
    
6. Repeat step 5 until you have called all parties (up to 6). All parties remain connected and can speak with one another while you are calling the others.
    
7. When all parties have been contacted, press Conference again to connect yourself and the last called party to the others. You can now begin your conference.