Holiday Tips

To ensure your business communication remains seamless during the holidays, please refer to the following step-by-step instructions on how to update your greetings, business hours, and call forwarding settings.

Be sure to switch any custom greetings and call settings back to your regular greetings and call routing after the holidays.

Record and upload a custom greeting or announcement for callers to hear before or during specified holidays. 

• Recording an announcement/greeting
• Configuring Nextiva voicemail
• Uploading announcements to a location

Audio samples

If you do not want to record a custom greeting or would like to hear an example, download one of our prerecorded greetings below.

• Generic Holiday Closure Greeting
• Generic Holiday Season Closure Greeting
• Thanksgiving Holiday Closure Greeting
• New Year’s Holiday Closure Greeting

Routing Calls for the Holidays

• Setup a schedule
• Forward calls on a schedule
• Update your Call flow

Set a Do Not Disturb status in NextivaONE

• Update your Presence