Voice Features Landing Page
Article 000003754 · Updated Sep 22, 2025 · 14,086 views
User Setup
Creating Users/Administrators and Assigning Licenses
Basic Voice Features
Advanced User Features
Call Routing
Call Flow Nodes - Users & Teams
Call Flow Nodes - Transfer Out
Call Centers
Modifying Agents and Supervisors
Call Center - Routing Policies
Call Center Monitoring
Supervisor Dashboard - The Dashboard
Supervisor Dashboard - Queued Calls
Supervisor Dashboard - Managing Agents
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