Using Meet-Me Conferencing

Joining a Conference

1. Dial the phone number assigned to the conference bridge.
    
2. Enter the conference ID and press #
   
   NOTE: Pressing # is required
    
3. Record your name if prompted.
    
4. If you are the first participant in the conference, or the conference requires a moderator before starting, you will hear music on hold until others join the conference or the moderator logs in.  To turn off the music, press #, once disabled, the music cannot be enabled again.

Login as a Moderator

1. Join the conference as a normal participant.
    
2. Press the * key on your phone.
    
3. Choose option 9.
    
4. Enter the moderator PIN and press #.
    

Moderator Tools

Moderators have tools they can use while in a conference. Pressing * will allow them to enter the menu to use them. When * is pressed a list of tools will be prompted.
 

0 Transfer to Operator

1 Mute or un-mute this line

2 Participant count, followed by roll call

3 Turn on or off Lecture Mode (all participants except the moderator are automatically muted when joining the conference)

4 Lock or unlock conference (When locked, no further participants are allowed to join the conference)

5 Recording submenu

1 Start Recording

2 Pause Recording

6 Invite a new participant by calling the participant

8 End conference

# To return to the conference

* Repeat menu options

Recording a Conference

Moderators can activate or deactivate call recording (see the moderator tools) during the conference. The recording will automatically stop when the conference ends.

Recordings are stored for 30 days.

Accessing Recorded Conferences

1. Login to cp.nextiva.com as the moderator.
   
   NOTE: If you normally use your email address to log in you will have to first obtain your UserID for Custom Integrations and log in with that as your username.
    
2. Select Meet-Me Conferencing on the left hand side.
    
3. Select Recordings.
    
4. Select Download on the line with the recording present.
    

Participant Tools

Participants have a few limited tools while in a conference. Pressing * will allow them to enter the menu to use them. When * is pressed a list of tools will be prompted.

0 Transfer to Operator

1 Mute or unmute

2 Participant count, followed by roll call

9 Log in as moderator (this will prompt them to enter the moderator PIN)

* Repeat menu options

# Return to the conference