Nextiva Contact Center: File

Article 000003533 · Updated Jun 10, 2024 · 1,045 views

The File object in Nextiva is where PNGs and GIFs can be uploaded. The uploaded files can be used as avatars, icons, or emojis.  

 

Information Tab 

 

Field Name 

Description 

Name 

The name of the file. 

Description 

A description of the file. 

File 

The file itself. 

Options Tab 

 

Field Name 

Description 

Use as Avatar 

Enable the file to be used as an avatar. 

Use As Emoji 

Enable to use the file as an emoji. 

Use as Icon 

Enable the file to be used as an icon. 

Still need help with this?
Contact support