Nextiva Contact Center: SIP Credentials

Article 000003515 · Updated Jun 10, 2024 · 2,183 views

SIP credentials are used to create the SIP account to register an SIP device that can be used as a user’s phone. 

 

Creating/Modifying a SIP Credential 

Search for the SIP Credential icon in the Options Menu. Click Plus (+) and enter the required information below.  

 

Information Tab  

 

Field NameDescription
UsernameThe username you wish to assign to your SIP device. 
PasswordThe password must be at least 12 characters long and include uppercase letters, lowercase letters, and a number. 
List IdentifierThe Credentials List is to be used with this SIP device. 
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