Nextiva NEXT - Request Password Reset

The steps below are for customers who utilize Nextiva NEXT.  If you use NextivaONE on our NextOS platform, click here to go to those instructions.

1. Navigate to nextiva.com.
   
   
2. Hover over the Log in button in the upper right-hand corner.
   
   
3. Click the NEXT option.
   
   
   
   
4. Enter your username and click the Forgot Password link.
   
   NOTE: You will not be able to click on forgot password until you have entered your email address.
   
   
   
   
5. If a user is associated with that email address, you will receive an email in your inbox within a few minutes.  If no user is found with that email, no email will be sent.
   
   
6. In your email, look for an email from Nextiva with the subject Reset Password.
   
   
7. Click the Set new password button.
   
   
   
   
8. Enter a new password and click Set password.
   
   
9. You will be redirected to a sign-in page where you can use your new password to log in.