Nextiva CX - Connecting Reviews Channels

To connect a Review Channel, follow the directions below.

1. Select the Online Reviews widget from the Onboarding menu on the left side.
   
   
2. Select the review category to connect.
   
   
3. Select the tile and log in to each review channel that needs to be integrated. When logging in, make sure to provide all credential information that is being requested by the platform.
   
   
4. Connected channels will be displayed below the Connected Accounts section in the platform.
   
   

Select the Next button. This will bring the Account Owner or Admin to the next line in the list.