Nextiva CX - Online Reviews Widget

The Online Reviews widget in Nextiva CX allows you to monitor and respond to customer reviews across a wide range of platforms, helping you protect and enhance your brand's online reputation.

Review Platforms

We've organized the review platforms into five categories for easy navigation:

• App Store Reviews: Monitor reviews for your apps on platforms like the Apple App Store and Google Play Store.
  
  
• Location Reviews: Track and respond to reviews on location-based platforms like Google Business Profile, Zomato, and Tripadvisor.
  
  
• E-Commerce Reviews: Stay on top of customer feedback about your products on major e-commerce sites like Amazon and Flipkart.
  
  
• Other Reviews: Manage reviews on other important platforms like Glassdoor (for employer reviews) and Indeed (for company reviews).
  
  
• App Store Competitors: Keep an eye on your app competitors' reviews on the Google Play Store.
  
  

Benefits of Managing Online Reviews

• Build trust and credibility: Show potential customers that you value their feedback and are committed to providing a positive experience.
  
  
• Improve your online visibility: Positive reviews can boost your search engine rankings and attract more customers.
  
  
• Address customer concerns: Respond to negative reviews promptly and professionally to resolve issues and show that you care.