Nextiva CX - Live Chat Widget

The Live Chat widget empowers you to create a customized chat experience that you can seamlessly embed into your website. Engage with your visitors in real-time, answer questions, and provide instant support – all without leaving NextivaCX.

Customize Your Live Chat

The Live Chat widget offers a range of customization options to match your brand and website:

• Branding: Change the brand name, logo, theme, and font to create a cohesive look and feel.
  
  
• Preview: See a live preview of your chat widget on the right side of the screen as you make changes.
  
  
• Publish and Implement:
  
  
  • Publish the code directly from the widget to enable it for use.
    
    
  • Copy the code to paste it into your website's HTML.
    
    
  • Send the code to your web developer if you're not comfortable making the changes yourself.
    
    
• Advanced Options: Explore additional customization options for a truly tailored chat experience.

Get Started

1. On the Onboarding tab, locate the Live Chat widget.
   
   
2. Select the Add Live Chat button.
   
   
3. Select Next to Save your progress

In the Live Chat section, the Account Owner and Admins will be able to:

Adjust settings to customize the Live Chat Publish Live Chat Preview the Live Chat with the customized settings Access Advanced Settings.   XBert Tip: Need more help? Check out the detailed instructions in the Live Chat article.