Nextiva CX - Navigation Toolbar Overview
Article 000003547 · Updated May 28, 2025 · 1,476 views
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Home: this icon directs the user to the home page, housing either the Onboarding Tab or Dashboard Tab.
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Unibox: this icon directs the user to the main page used to monitor incoming information for all profiles.
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Dashboard: this icon directs the user to the dashboard homepage. Here, the user can select which dashboard they would like to monitor.
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Publish: this icon is used when the user wants to publish information to a specific channel and profile.
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Survey: this icon is used when the user wants to create and manage surveys to send to their customers.
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Audience: this icon directs the User to their contacts page.
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Report: this icon directs the user to the home page containing all reports on information collected through CX
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Settings: this icon directs the user to the settings.
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