Nextiva CX - Navigation Toolbar Overview

Article 000003547 · Updated May 28, 2025 · 1,476 views
  1. Homethis icon directs the user to the home page, housing either the Onboarding Tab or Dashboard Tab.


  2. Unibox: this icon directs the user to the main page used to monitor incoming information for all profiles.


  1. Dashboardthis icon directs the user to the dashboard homepage. Here, the user can select which dashboard they would like to monitor.


  2. Publish: this icon is used when the user wants to publish information to a specific channel and profile.


  1. Surveythis icon is used when the user wants to create and manage surveys to send to their customers.


  1. Audience: this icon directs the User to their contacts page.


  1. Report: this icon directs the user to the home page containing all reports on information collected through CX


  1. Settings: this icon directs the user to the settings.

 

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