Nextiva CX - Navigating to the Chatbot Builder

There are two ways to navigate to the chatbot builder. The User can navigate to the builder through settings or through the Onboarding Tab on the home page.

Through Settings

1. Select Settings  from the left toolbar.
    
2. Select Chatbot Configuration. A page of all created chatbots will appear.
    
3. Select New Chatbot to create a new chatbot.
    
4. To edit or delete an existing chatbot, select the three buttons on the line of the chatbot.
    
5. Select Settings, Edit chat flow, or Delete chatbot.
    

Through The Home Page

1. Select the Home icon from the left toolbar.
   
   
2. Select the Onboarding tab.
   
   
3. Select Bot Builder.
   
   
4. Select Configure Bot
   
   
   
   
5. All created chatbots will appear.
   
   
6. Select Create New Chatbot to create a new chatbot.
   
   
7. To edit or delete an existing chatbot, select the three buttons on the line of the chatbot.
   
   
8. Select Settings, Edit chat flow, or Delete chatbot.