1. To only see Chat messages in the Unibox, navigate to the Unibox.
    
2. Select the Filter button.
    
3. Select the dropdown next to the Workspace that the Live Chat is linked to. Multiple workspaces can be selected at the same time.
    
4. Select the box next to the live chat source. Multiple boxes can be selected at the same time.
    
5. Select filter.
    
6. All chat messages will appear.