Assign a Device to a User

These steps walk through how to assign a device to a user on an account. The device should already be added to the account. See Add a Device for instructions on how to add a new device to the account.
Choose the image that looks most like your screen once logged in:

Setup

1. Log in to the platform voice portal as an administrator.
    
2. Click Users.
    
3. Hover over the user the device will be assigned to.
    
4. Click the vertical ellipses on the right-hand side and select Voice Settings.
    
5. On the left-hand side of the user's settings click Phone.
   
   
    
6. Either click Change Phone or Add Phone.
    
    
7. From the Choose a phone drop-down menu select the phone to assign.  You can use the search bar to find the device by model or MAC address.
   
   
    
8. Click Save.
   
   
    
9. The device will be assigned to the user.