Do Not Disturb

Do Not Disturb (DND) places a user's phone into a busy status, rejecting all inbound calls and sending direct calls to the busy voicemail greeting. If call forward busy is enabled, the calls will follow that route instead.
Choose the image that looks most like your screen once logged in:

Setup

1. Log in to the voice portal as an administrator.
    
2. From the main page, click on Users on the left-hand side.
    
3. Hover over the user to adjust the settings, click the vertical ellipses, then select Voice Settings.
    
4. Select Call Routing on the left-hand side.
    
5. Click on the Do Not Disturb section to expand it.
   
   
   
    
6. If the user wants an audible notification that a call was blocked by DND, check the box Play Ring Reminder when a call is blocked and click Save.
    
7. Use the slider to toggle between On and Off to control DND.