NextivaONE - Call Feedback

To gather feedback on call quality, a survey will appear approximately every 10 calls in the NextivaONE application. This feedback is sent directly to the development team for review.

After the call ends, you can rate it on a scale of 1 to 5.

If the call is rated less than 4 stars, the system will prompt you for additional feedback about the reason for the low score.

Selecting the Other option will prompt you to provide specific feedback on the call.