NextivaONE - Call From Other Devices
Article 000001949 · Updated Jul 10, 2025 · 6,665 views
- Launch the NextivaONE application.
- Click on your avatar in the upper right-hand corner. If no avatar has been set, it will be your initials.
- Select My settings.
- If using the desktop version, a new window will open with your account settings page. If using the web-based version, your settings will appear.
- On the left-hand side of the page, hover over the Calls option.
- Select Outgoing Calls.
- In the Call from other device preferences section choose the option you would like to use.
- Call on NextivaONE - When the dial button is pushed, it will always call out on the NextivaONE application.
- Push call to other devices - When the dial button is pushed, instead of ringing out, it will first ring all of your user's connected devices. This includes the mobile app, desk phones, and the desktop app. Answer the call on the desired device and it will then dial out to the other party.
- Always Ask - When the dial button is pushed, a window will appear asking if you want to call through the desktop application or dial through the other devices. This will occur for every outbound call.
- Call on NextivaONE - When the dial button is pushed, it will always call out on the NextivaONE application.
- After making a selection the changes are automatically applied.
- If using the desktop application close the settings window. If using the browser version, click the X icon in the upper right-hand corner to return to the app.
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