NextivaONE - Rooms and Team Chats

Starting a Team Chat

1. In the left panel, hover over Team chats and click the + icon that appears.
   
   
    
2. Search for and click on the names of teammates to include in the chat.
   
   
    
3. Once all teammates are selected, send a message to start the conversation.
   
   
    
4. The members will receive a notification about the message and will be able to respond in chat.
    

Creating a Room

1. Click the + icon next to Rooms.
   
   
    
2. Fill out the form that appears:
   
   
    
   • Room Name - The name of the Room that will appear for those invited to it.
      
   • Room Description - A brief description of the purpose of the Room.
      
   • Make Private - Mark the box to keep others from joining except by invitation.
      
3. Click Create Room.
    
4. Add teammates to the Room using the search feature or click Skip this step to finish creating the Room.
   
   
    

Delete a Room

At this point, rooms cannot be deleted. You can add members and remove members from a room, but the creator of the room cannot delete the room, even with every other member removed from it.

View Team Chats

1. Click on Team chats to expand the section.
   
   
    
2. Conversations you are currently part of will appear below.
   
   
    
3. Click on the Conversation to read messages and respond to the participants.
    

Add/Remove Members

After a Room or Conversation is created, teammates can be added or removed from a Conversation or the Room.
 

Adding Members

1. In the top left-hand corner of the Conversation window click either View Room details for Rooms or View group details for Conversations.
    

   Team Chat View	Room View

   
    
2. In the panel that appears on the right-hand side of the page, click the Members icon.
   
   
    
3. For a Room, click the Add Members button. In a team chat the button will say Add People.
   
   
    
4. Search for and click on the name(s) of the teammates to add to the space.
   
   
    
5. Click Add Members.
   
    
    

Removing Members

Teammates can only be removed from Rooms. For Team chats a new chat thread will need to be started without that teammate.

1. In the top left-hand corner of the Conversation window click View Room details.
   
   
    
2. In the panel that appears on the right-hand side of the page, click the Members icon.
   
   
    
3. Hover over the name of the member to remove from the Room and click the vertical ellipses.
   
   
    
4. Choose the Remove from Room option.
   
   
    
5. The teammate will be removed from this Room.
    

Favorites

Rooms and Conversations can be marked to appear under the favorites section instead of under Rooms or Conversations, pinning the Room or Conversation for easy access.

1. In the top left-hand corner of the Conversation window click either View Room details for Rooms or View group details for Conversations.
    

   Conversation View	Room View

   
    
2. Click the empty icon in the details panel on the right-hand side to mark the Room or Conversation as a favorite.
   
   
    
3. The Room or Conversation will move from the Rooms or Conversations section into the Favorites section.
   
   
    
4. Clicking the icon will remove the Room or Conversation from the favorites section.