NextivaONE - Getting Started

Article 000001646 · Updated May 29, 2026 · 38,298 views

 

NextivaONE helps businesses manage phone calls, texts, meetings, and contacts in one app that can be run from a browser or installed on most computers.  The mobile version let's users stay in touch from any mobile device.

  • See all conversations in a single view.
  • Integrate your Google/Outlook calendar.
  • Auto-answer and route calls.
  • Record calls and transcribe voicemails with AI.
  • Show contact details and notes in a conversation.
  • All files, recordings, and links are automatically saved.
  • Take notes on calls for later reference.

 



Installing Desktop Application

System Requirements

MacOSWindowsLinux
  • Mac OS 10.11 (El Capitan) and newer
  • Only 64-bit binaries are provided for Mac OS
  • Windows 10 and newer
  • Ubuntu 14.4
  • Fedora 24
  • Debian 8

Minimum Processor: Single Core 1.5 GHz for voice calls

Recommended Processor: Dual Core 2 GHz or higher

Minimum Disk Space: 300 MB

Memory: 4 GB

Microphone & camera are required for voice and video call capability.

Recommended 4Mbps bandwidth for video calling


NOTE: NextivaONE (desktop or web) doesn't work properly in a VDI environment. 

NOTE: Chromebook users can utilize the web version of the application.



Installation Steps

 

WindowsMacOSLinux

Windows exe (Windows 10 & newer)

 

Windows MSI (Windows 10 & newer)

*For IT professionals
MacOS InstallerLinux Installer

 

  1. Download the application.
  2. Run the installer.
  3. A sign-in window will launch.

 



Signing In

 

Desktop Application

  1. After the app is installed, sign in using your Nextiva credentials. 

    1. Whenever needed, click the Forgot Username? or Forgot Password?.







Browser Version

Nextiva recommends using Google Chrome to run the browser version of the NextivaONE app.

 

  1. From your browser, navigate to the login page



  2. Enter your username and click Next.

  3. Enter your password and click Sign in.

  4. Users will be logged directly into the NextivaONE application. Administrators will need to click the 9-dots in the top-left corner and select NextivaONE to launch the app.


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