Notes can be added to any live call for review later. Once the call is over, notes can be edited.

Currently, notes can only be seen by the person who created the note.
 

1. On a live call, click the Notes button
   
   
    
2. Type notes during the call.
   
   
    
3. After the call is over, go to the conversation thread for that contact. The notes will be visible in the threaded conversation on the call event.  If you are already in the conversation thread, you may need to refresh the conversation to have the notes appear.