Creating a Location
Article 000003773 · Updated Jul 1, 2025 · 2,653 views
Location Setup
- Log in to the voice portal as an administrator.
- From the main dashboard, click the Add link in the Locations tile.
- Enter your information in the fields, as indicated below:
- Location name: the name of the location.
- Description: a description of the location.
- Location outgoing number: this will be the default outgoing caller ID number for the users in this location. This can be changed on a per-user basis later.
- Location caller ID: the caller ID name you want to be displayed for calls made from this location.
- Time zone: the time zone for this location.
- Location name: the name of the location.
- Enter the address information for this location in the fields shown. The address entered here is where emergency services will arrive if 911 is dialed from a number at this location, so please review for accuracy.
- Click the green Save button below the address information. A pop-up message will appear confirming that the location has been created.
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