Location Forwarding

Location forwarding allows all phone numbers on an entire location, including users direct numbers, to be forwarded to a single phone number or extension. This feature can be enabled on-demand or can have a schedule applied to it to set up regular forwarding.
Choose the image that looks most like your screen once logged in:

Setup

1. Log in to the account as an administrator.
    
2. From the main dashboard, hover over Locations and click on Manage Locations.
    
3. Click on the location to configure Location Forwarding.
    
4. Scroll down and click on Location Features.
    
5. Click on Location Forwarding.
   
   
    
6. Fill out the fields:
   
   
    
   • Location Forwarding Status - Enable or disable forwarding
      
     • On - Enables Forwarding regardless of schedule
        
     • Off - Disables Forwarding
        
     • Automatic On - Forward when business is closed
        
   • Forward To Phone Number - Extension or 10 digit phone number to forward calls to.
      
   • Regular Schedule - Regular hours for when the business is open.
      
   • Holiday Schedule - Holiday schedule for when the forwarding should occur.
      
7. Click Save.