Change a User's Extension or Phone Number

Choose the image that looks most like your screen once logged in:

Change Phone Number or Extension

1. Log in to the portal as an administrator.
    
2. Hover over Users at the top of the page and click on Manage Users.
   
   
    
3. Click on the name of the user to adjust.
    
4. Scroll down and click on Phone Number to expand the section.
   
   
    
5. Enter a new extension for the user or select a phone number from the drop-down menu. To unassign a phone number from the user, select NONE from the drop-down menu.
   
   For assistance assigning multiple phone numbers see the article Alternate Numbers.
   
   
   
   
6. Click Save.