Privacy Settings
Article 000003793 · Updated Sep 25, 2025 · 2,975 views
Setup
- Log in to the voice portal as an administrator.
- Hover over Users at the top of the page and click on Manage Users.
- Click on the user to configure privacy settings.
- Scroll down and open the Permissions section by clicking on it.
- Click on Privacy.
- In the dropdown menu, check the boxes for the settings to apply
- Enable Directory Privacy - Keeps the user from being listed in the group and enterprise directory.
NOTE: The NextivaONE application directory is not affected by Privacy settings.
- Enable Auto Attendant Extension Dialing Privacy - Keeps the user from being reached through an auto attendant's extension dialing feature.
- Enable Auto Attendant Name Dialing Privacy - Keeps the user from being reached through an auto attendant's name dialing feature.
- Enable Phone Status Privacy - Keeps the user from being monitored through BLF by other users, except those listed.
NOTE: The NextivaONE application presence status is not affected by Privacy settings.
- Enable Directory Privacy - Keeps the user from being listed in the group and enterprise directory.
- Click Save.
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