Device Authentication Details

The authentication details of a device are used to register the device to the Nextiva server. If you auto-provision your device, there is no need to obtain this information; however, if you are bringing a device we cannot auto-provision, this information will be necessary to obtain to register the device with the Nextiva servers.
Authentication Details Include:   Authentication Name Authentication Password SIP username (also known as a Line/Port) Domain: prod.voipdnsservers.com
Choose the image that looks most like your screen once logged in:

Obtain Authentication Details

1. Login to the voice portal as an administrator.
    
2. Hover over Users at the top of the page and click on Manage Users.
    
3. Search for and click on the user.
    
4. Scroll down and expand the Device section.
    
5. The authentication details are shown; however, the authentication password is hidden. 
   
   Note: For security reasons, we do not display the Authentication Password for the device. If the authentication password is regenerated it will be shown; however, any device(s) registered to this user will need to have that information updated.