Delete Auto Attendants and Call Groups

Article 000002177 · Updated Sep 30, 2025 · 1,115 views

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Delete an Auto Attendant or Call Group

  1. Log in to the voice portal as an administrator.
     
  2. Hover over Advanced Routing at the top of the page.
     
  3. Click on either Call Group or Auto Attendant.

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  4. Select the location the service instance is built on.
     
  5. Click the trash can icon next to the user or service instance.

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  6. In the pop-up window that appears, confirm you wish to delete the auto attendant or hunt group.
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