Do Not Disturb

Do Not Disturb (DND) places a user's phone into a busy status, rejecting all inbound calls and sending direct calls to the busy voicemail greeting. If call forward busy is enabled, the calls will follow that route instead.
Choose the image that looks most like your screen once logged in:

Setup

1. Log in to the voice portal as an administrator.
    
2. Hover over Users at the top of the page and click on Manage users.
    
3. Click on the user to modify the DND settings for.
    
4. Scroll down to the Routing section and click on it to expand the section.
    
5. Click on Do Not Disturb.
   
   
    
6. If the user wants an audible notification a call was blocked by DND, check the box Play Ring Reminder when a call is blocked and click Save.
    
7. Use the Off button to toggle between enabling DND or disabling DND.